Build Lasting Customer Relationships
Core Features of Our CRM software
A complete toolkit to manage every customer interaction and optimize your sales.
Our CRM Project Showcase
See how our custom CRM solutions have transformed businesses.
B2B Sales Pipeline Dashboard
We designed a custom visual dashboard that gives sales teams a clear, real-time view of their entire pipeline. This tool allows managers to track deals from lead to close, identify bottlenecks, and forecast revenue with high accuracy. It includes features for lead scoring, automated follow-up reminders, and activity logging to ensure no opportunity falls through the cracks.
E-commerce Customer Journey Mapping
This solution integrates directly with e-commerce platforms like Shopify and Magento to track every customer touchpoint. It maps the entire journey, from the first ad-click to post-purchase follow-ups. By analyzing this data, our client can send hyper-targeted email campaigns, reduce cart abandonment, and build automated nurture sequences that guide customers toward their next purchase, significantly boosting repeat business.
Integrated Helpdesk & Ticketing System
We built a unified support system that combines a customer-facing helpdesk with an internal ticketing module. All support requests—whether from email, chat, or a web form—are centralized in the CRM. This gives support agents a 360-degree view of the customer's history, allowing for faster, more personalized service. The system also tracks resolution times and customer satisfaction (CSAT) scores.
We designed a custom visual dashboard that gives sales teams a clear, real-time view of their entire pipeline. This tool allows managers to track deals from lead to close, identify bottlenecks, and forecast revenue with high accuracy. It includes features for lead scoring, automated follow-up reminders, and activity logging to ensure no opportunity falls through the cracks.
This solution integrates directly with e-commerce platforms like Shopify and Magento to track every customer touchpoint. It maps the entire journey, from the first ad-click to post-purchase follow-ups. By analyzing this data, our client can send hyper-targeted email campaigns, reduce cart abandonment, and build automated nurture sequences that guide customers toward their next purchase, significantly boosting repeat business.
We built a unified support system that combines a customer-facing helpdesk with an internal ticketing module. All support requests—whether from email, chat, or a web form—are centralized in the CRM. This gives support agents a 360-degree view of the customer's history, allowing for faster, more personalized service. The system also tracks resolution times and customer satisfaction (CSAT) scores.
Frequently Asked Questions
Have questions? We have answers.
A custom CRM (Customer Relationship Management) is a system built specifically for your sales, marketing, and support processes. It's tailored to how you find, win, and keep customers.
A basic CRM setup can be ready in weeks. A complex, fully-integrated custom solution might take 2-4 months. We define a clear timeline after understanding your sales process.
Absolutely. We specialize in integrating your CRM with your website, email (Gmail/Outlook), marketing tools, and support software to create a single source of truth for all customer data.